Working across the organisation, you will provide administrative support to help maintain an effective, welcoming and inclusive working environment at Soho Theatre. You will coordinate key HR processes including recruitment, onboarding and offboarding, employee records, and payroll administration, ensuring systems and documentation are accurate and up to date. The role involves managing confidential information, payroll, and supporting line management. Working closely with senior management, you will help ensure smooth internal operations while supporting Soho Theatre’s values and culture. This role would suit a proactive, highly organised individual looking to develop a career in HR. Job Outline People

Lead and coordinate recruitment processes including job postings, CV screening, interviews, and onboarding, ensuring an efficient and inclusive process in collaboration with the Operations Director.
Manage onboarding and induction processes, ensuring compliance with legal requirements such as Right to Work and DBS checks.
Oversee offboarding processes including arranging exit interviews, asset returns, HR record updates, and payroll coordination.
Maintain accurate and confidential employee records using HR systems (Staff Savvy) and manage HR correspondence.
Coordinate probation reviews and administer documentation relating to employee lifecycle changes including role, contract, compensation, and employment status changes.
Support employee wellbeing initiatives and benefits schemes.
Ensure that Soho Theatre’s HR policies , procedures are available to staff across the organisation.

Organisational Policies & Procedures

Support the Operations Director in developing, implementing, and reviewing HR policies, procedures, and handbooks aligned with organisational objectives.
Communicate and support the consistent application of policies and processes across the organisation.
Promote equality, diversity, and inclusion across all areas of the organisation.
Contribute to internal committees including Health & Safety, Sustainability, Access, and Data.
Support staff surveys and reporting requirements (e.g., Arts Council England and Board reporting) ensuring GDPR compliance.
Escalate HR issues as appropriate and support disciplinary and grievance procedures in line with organisational policy and external HR advice.

Administration

Manage and administer the HR platform, ensuring records are accurate and systems are used effectively.
Support line managers in using HR systems including leave management.
Manage HR inboxes (including recruitment enquiries) and respond to first-line HR queries.
Maintain records of staff changes including updates to internal systems and the website.
Support induction processes and ensure new starters have appropriate IT access.
Maintain HR filing systems and track key processes including appraisals, training requests, organisational charts, and personnel updates.
Coordinate payroll processes, ensuring timely approvals and preparing payroll information for the external finance team.
Ensure HR processes remain efficient, compliant, and deliver a high standard of service.

General

Support the aims and objectives of Soho Theatre, promoting diversity and an inclusive working environment.
Attend internal meetings as required and remain informed about organisational activity.
Adhere to Soho Theatre’s policies, including those relating to equality, access, and diversity.
Undertake other duties appropriate to the role

Person Specification Experience (Essential)

At least 2 years’ experience in an HR or similar administrative role.
Working knowledge of UK employment law and HR processes.
Demonstrable interest in pursuing a career in HR.
Experience supporting core HR functions such as recruitment, employee relations, workforce administration, payroll, engagement, and HR systems.
Experience implementing or supporting HR policies and procedures.

Experience (Desirable)

Experience in a standalone or generalist HR role.
Experience using Staff Savvy or another similar platform.

Qualities

Able to thrive in a fast-paced, dynamic environment.
Proactive, flexible and confident communicator.
Highly organised, detail-focused and able to work both independently and collaboratively.
Strong interpersonal skills with the ability to build positive working relationships across diverse teams.
Resilient, receptive to feedback, and able to work under pressure.
Interest in working in a creative environment, particularly theatre or the arts.

Skills

Excellent written and verbal communication skills, including handling confidential information sensitively.
Strong organisational and administrative skills with the ability to prioritise and meet deadlines.
Good IT literacy, including experience with databases or HR systems.

Terms and Conditions Terms of Employment This is a full-time permanent post, with a three-month probation period. Location Soho Theatre, 21 Dean Street, W1D 3NE & Soho Theatre Walthamstow, 186 Hoe Street, E17 4QH Salary £27,800 – £33,000 per annum, depending on experience. Holiday entitlement 20 days per annum plus Bank Holidays, rising to 25 days plus Bank Holidays after one full year of continuous employment. Hours The full-time working week is 35 hours, plus an hour unpaid for lunch. Normal office hours are 10am-6pm Monday to Friday at Soho Theatre Dean Street / Soho Theatre Walthamstow. There are no overtime payments; TOIL is negotiable on occasion and in advance with your line manager. Pension The Company operates an auto-enrolment pension scheme, which you are eligible to join after three months of employment. This is at the rate of 3% from the employer and 5% from the employee on qualifying (banded) earnings. The Government will pay in 1% of qualifying earnings, which is tax relief. If you have made other arrangements, there is the option to opt out altogether. Benefits

Employee Assistance Programme including:
GP Services
Health Check
Seasonal Flu Jabs
Stress Support
Group Life Cover
Season ticket and Cycle to Work loans and other travel schemes
Training and development opportunities
Tickets for Soho shows (subject to availability)
Discount at Soho Theatre Bar and other local businesses

Equal Opportunities Running through the core of Soho Theatre are the values of equality of opportunity, diversity of background and inclusion, and accessibility for all. Our artists, audience and staff reflect a diverse London, and we work hard to increase representation across cultures and experience. Making Your Application Closing date: 10am, Monday 6th April 2026 Interviews: w/c 13th April 2026 How to apply Complete our online application form (People Coordinator 2026), ensuring you outline your ability for the role, experience to date and enthusiasm for working at Soho Theatre. We will shortlist for the position based on how you respond to the job description. If you would like to submit your application in another format, or you have any queries about this role, please contact us at [email protected] to discuss alternatives. We will contact every candidate, whether they have been shortlisted for an interview or not.