Visitor Services Assistant (Box Office)

Visitor Services Assistants (Box Office) are the first point of contact for our audience, delivering the highest level of customer service and presentation, and offering information and advice to customers to maximise sales. This includes customer enquiries, taking bookings (both in person and over the phone) and assisting with education and third party bookings. Working with all front line teams, successful candidates will ensure that the entire site is maintained to a high standard, providing a safe and welcoming environment for our audience, staff and visitors. You will also work on Stage Door providing a first class welcome for all staff and visitors and assisting the Administration Department, as needed.