Deputy Ticketing & Sales Manager
We are looking for an ambitious and commercially minded individual with experience of supervising or managing a team to join us here at
Milton Keynes Theatre as
Deputy Ticketing & Sales Manager. The successful candidate would need to be able to achieve and exceed targets, stick to tight deadlines, manage a substantial and constantly changing workload, have a collaborative nature, and be flexible and creative when assisting in the effective running of our busy venue.
Reporting to the Ticketing & Sales Manager, you will have a shared responsibility for our team of Customer Service Hosts, managing the ticketing system and for ensuring that the audience receive the best service and visitor experience possible.
The focus of the role is:
- Proactively maximize the sale of tickets, memberships, packages, and other ancillary products as much as possible combined with ensuring our teams deliver the best customer experience.
- Liaise with Marketing and Revenue Management on the careful and proactive management of inventory to maximize sales, including ‘dynamic pricing’ of seats on the system.
- Optimizing the sales of Private Property seats and ensure Ambassador Lounge & Ambassador Experience seat packages are sold at maximum price and volume with regular reporting maintained.
- Proactively support marketing campaigns through sales initiatives, providing regular ideas and communication to the Marketing department.
- Support the development and successful implementation of new technologies by central Ticketing and IT teams.
- Manage the Customer Service Hosts, to ensure standards and KPI's are achieved and to nurture and foster talent development within the department.
This will be a
fixed-term contract covering the Maternity Leave of the current incumbent. This role is based on working 32 hours per week over 4 days, Sun-Sat, which will include some evening working and occasional bank holidays.
Interviews are scheduled to take place on Thursday 12th March 2026.
ATG Entertainment is proud to stand at the forefront of the live entertainment industry.
Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success.
Milton Keynes Theatre opened on the 4th of October 1999 after 25 years of planning and campaigning by local people. Since then, we have been lucky to be able to host a variety of first class touring and West End productions welcoming thousands of people through our doors every year. We are a busy, diverse, and vibrant venue with no two days the same. We are a close knit and supportive community of people passionate about theatre. Together we care about enhancing the cultural diversity of Milton Keynes through our theatre programming and Creative Learning initiatives.
People are at the heart of our success. We are passionate about bringing great live experiences to the widest possible audience; about giving the world’s best creative talent the stage it deserves; and about providing our people and partners with opportunities to realise their full potential.
Interested? Please click on the link to view our full Job Description!
We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
If you’d like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion.
We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at
atgentertainment.com and
uk-careers.atgentertainment.com 