Operations Co-ordinator

In this role you will work closely with the Operations Manager and Operations Officer on all operations requirements for SOLT and UK Theatre, providing proactive and reactive support to help keep the Rose Street and the Official London Ticket Booth Leicester Square buildings safe, running smoothly and looking their best. This role will be based at our Rose Street office with occasional visits to the Official London Ticket Booth situated in Leicester Square, as and when required. For full details, please see the job pack

How to apply

To apply for this role, please email your CV and a cover letter (no more than 2 pages)  with responses to the four questions below:

1. In no more than 150 words, describe why you’re interested in an operations role and what you would bring to a busy office environment.
2. Please describe any experience (work, education, or volunteering) where you dealt with customers, clients, or the public.
3. Reception roles often involve handling calls, visitors, and admin tasks at the same time, along with unexpected interruptions. What systems or habits do you use to stay organised, and how do you prioritise tasks during busy periods?
4. Give an example of a time you handled a difficult situation or person. What did you do and what was the outcome?

Please include your first name, surname, and ‘Operations Co-ordinator, SOLT & UK Theatre’ in the email subject line, and send your application to [email protected]. Closing Date for Applications: 30 April at 17:00. There is a rolling deadline for this vacancy. Applications will be screened as and when received. We welcome applications from all and are open to discussing access requirements. If you would like to discuss any access needs during your application or, if you are selected for interview, at the interview stage, please email us at [email protected] and the HR team will get in touch with you.