Visitor Services Assistant (Front of House)

The Visitor Services Assistants (Front of House) are responsible for providing knowledgeable, efficient, friendly and professional customer service to all visitors. You will ensure the safety and security of all visitors and display high standards of courtesy and customer care at all times, whilst maintaining the aesthetic and professional appearance of the whole site. Evening and weekend work will be required throughout this contract. Essential • Good attention to detail with high standards of presentation; • Ability to communicate effectively with a wide variety of people at all levels in a confident and friendly manner; • Proven ability to work well both independently and within a team; • A calm, organised and tactful approach; • Ability to work well under pressure, independently problem-solving, quickly and efficiently. • Understanding and commitment to equity, diversity and inclusion. • A passion for Regent’s Park Open Air Theatre and the work we produce